Nicole and Curtis in the front provide the highest end customer service I have ever received! As soon as you walk in the front door; the atmosphere is clean, inviting, and friendly! They make you feel like family; their knowledge, promptness, fairness, and honesty draws you back! It's kid friendy, they provide free snacks and beverages, and their lay out; helps your wait to be less annoying! They provide warranties for 36,000 miles or 36 months, roadside assistance, shuttle service, and a honest auto shop business unlike any other! Instead of jacking up the labor costs, they find you the best cost efficient service they can provide! They are very knowledgeable, efficient, and caring to assure you leave in a safe vehicle! My mechanic Will was very knowledgeable, explained my car repairs in a way I could understand, he was very pleasant and professional, he provided me with an honest diagnosis to assure I got back on the road safely! Nicole is very knowledgeable in the mechanics unlike any front desk auto clerks I have ever worked with, always smiling and pleasant, provides great hospitality with snacks, beverages, and a ride to where I need to be, and she keeps me updated on the status of my vehicle! Honest-1 in Loveland, truly owns up to their name! They're unlike any other auto care business because, they have all the qualities you'd expect from your auto care! They're women friendly also, unlike the others that take advantage of people who are not mechanically inclined! I will always come back to Honest-1 and only Honest-1, especially, to work with Nicole and Will!!!!