I am a constant returning consumer, for the loveland location, and I have to say not only am I impressed with their diagnostics online sheets, complete with pictures, but their exceptional and exemplary customer service. Two names come to mind, i would add in the technicians name as well however I dont recall or remember it. But the people that have the opportunity to work on my car, as well as customer service front desk workers, specifically Hayden, and Christian they are almost always answering my phone calls promptly. And always so helpful and understanding. I appreciate their work, and make feel like my business is worthwhile, as well as I matter, as well as my car matters. Part of the reeason I am a returning customer, they are local and they use payment plans on expensive projects. That are easy to pay back and will go at my pace and if I'm short cash they will hold my vehicle till I come up with the money. I thank you everyone at Honest one and I'd mention everyone's name if I had them.