Loveland Auto Repair

This is the only auto shop I've ever been to where I felt comfortable. At most auto shops, I get weird looks or glares, and the mechanics often throw confusing jargon at me and try to overcharge. But the folks at Honest-1 are always so sweet and kind, and have even gone out of their way to show me exactly what is wrong and the repair it'll need, so I fully understand what I'm paying for. The customer service is excellent! On three occasions I've needed a ride either from the auto shop or from home, and both times Honest-1 either called me an Uber (for no extra charge) or one of the workers (and even the owner herself most recently) has offered me a ride. I've already been recommending this place to my fellow queer friends and acquaintances. Experiencing hostility at auto shops is an everyday occurrence for folks like us, so finding a place that is friendly and so accommodating is such a blessing. And they always have free snacks and sodas in the waiting room! Honest-1 is absolutely worth the 20 min drive from my house. I may even continue to see them after I move to downtown Cincy.

Clean, Welcoming, Comfortable & Friendly! Free WiFi, clean childrens area, complimentary coffee, water & pop with a clean Restroom, great place to wait for your car repair!

Honest-1 lives up to their name. The staff is so friendly and helpful, providing information about needed repairs without try to upsell unnecessary work. Kammie and Curtis are extremely knowledgeable and helpful providing timely updates and photos of repair work....and all of this at a reasonable price! They saved me over $400 on a new water pump compared to the dealership. I will continue to entrust my car repairs to Honest-1.

I will always take my car to Honest Auto. Service is always, fast, friendly & as their name says, honest. Highly recommend!!

Curtis went above and beyond to try to get the work done as quickly as possible. They were running into issues getting parts without having to wait a month. And then they worked with me on financing to be able to afford the work that needed to be done. I was impressed with Honest 1.

The people there are very helpful and I was pleased with the work done. Thank you, Honest 1.

Took my car in for an oil change on 8/23/22. Requested additional tire and fluids check only as comprehensive inspection was not necessary, was told Honest 1 performs these services only with a comprehensive inspection,don’t understand the logic behind it, please explain, very disappointing to put it mildly.

Honest 1 is always a great choice for auto service. I’ve used their service a handful of times. Had my car serviced for quite a few things today, just picked it up. It’s like having a brand new car. They communicated every step of the way and made sure I was in the know when it came to the repairs on my car. The price was fair, I checked with another trusted auto service that Ive used in the past. It’s a no brainer to use Honest 1. I love honest 1 because of the service, the people, the price. Thank you Terry, Lee, Kammie, Curtis and Pat! Have a beautiful day. See you at the next service.

I have never met a nicer,more helpful staff-I’ve been here twice & would definitely recommend

I took my car to Honest 1 in Loveland to have them address a couple of issues. The most important one was the overheating warning that kept lighting up, even though there was no other sign of overheating. I had also been told by the dealer(still going there for free oil changes) that I needed new brakes. My service advisor Kammie was very helpful, and said that it may just be a temperature gauge, which wouldn't be very expensive. She also explained their prices for brakes, which includes replacing the rotors every time, as they don't tend to be reusable after recent changes to manufacturer standards. I received a text with a full report, which included a couple of things I had missed, and a measurement of the brake pads that showed more life than the dealer would have had me think. Not to be overlooked, the lobby area is immaculate. There is actual space to move around, comfortable chairs, and a clean restroom. There are cold drinks, along with a Keurig. When my cat was ready in the middle of a work day, they sent a driver to pick me up at no cost. His car was sparklingly clean, and he was very pleasant. Overall, this was a great experience, and I would highly recommend.